Privacy Policy

Last updated: 16/04/2026

1. Introduction

Welcome to 3DPCC — 3D Printing Control Center ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit 3dpcc.com and use our services.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our services.

Personal Data

When you register for an account, we may collect personally identifiable information, such as:

  • Email address
  • Name (optional)
  • Profile information shared by Google if you sign in with Google (name, email, avatar)
  • Billing information (processed securely by our payment processor, Stripe)

User Content

We store the data you save in the application, including:

  • Quote history, project details, customer names, and quote notes
  • Custom printer profiles (including operating costs and uptime settings)
  • Custom filament library
  • Hardware, products, and inventory records
  • Business branding information for Pro users (business name, email, phone, address, VAT number) and any logos you upload
  • Calculation and display preferences

3. How We Use Your Information

We use the collected information to provide and maintain the Service, manage your account and subscription, process payments securely, protect our login and signup forms from automated abuse, improve your experience, and communicate with you about updates, security alerts, and support.

4. Data Storage and Security

We use Supabase to store your data, including any logos or images you upload through Supabase Storage. We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We may share data with the following third-party service providers to facilitate our Service:

  • Supabase: For authentication, database hosting, and file storage.
  • Stripe: For payment processing. We do not store your full credit card details.
  • Google: If you choose to sign in with Google, your authentication is handled through Google OAuth.
  • Cloudflare Turnstile: A privacy-friendly CAPTCHA used on our login and signup forms to prevent automated abuse.
  • Self-hosted analytics: Privacy-friendly, anonymous analytics used to understand overall usage of the site and application.

We do not sell, rent, or share your personal data with advertisers, data brokers, or third-party analytics services. The only third parties that process your data are the service providers listed above, which we use to operate the Service.

6. Your Data Rights

Depending on your location (e.g., if you are in the EU/EEA), you may have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update your personal data through your account settings.
  • Deletion: You can request that we delete your account and associated data.
  • Portability: You can request to receive your data in a structured format.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

8. Cookies

We use a minimal set of cookies and similar browser storage to operate the Service. These include:

  • Authentication session cookies set by Supabase to keep you signed in.
  • A language preference cookie.
  • A sidebar UI state cookie to remember whether the sidebar is expanded or collapsed.
  • A currency preference stored in your browser.

We do not use advertising or cross-site tracking cookies. For more details, see our Cookies Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@3dpcc.com.